Terms and Conditions

Welcome to Southern Cross Interview Institute. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.

1. Use of Services
Southern Cross Interview Institute provides professional training and development services including interviewer training courses, career coaching, skills assessment workshops, corporate recruitment training, and candidate evaluation techniques. Access to and use of our services is subject to your agreement with these terms. We reserve the right to refuse or discontinue service to any individual or organization at our discretion.

2. Intellectual Property
All content, materials, training manuals, course outlines, branding, logos, and intellectual property displayed on or provided through our website and services are the exclusive property of Southern Cross Interview Institute or its licensors. Reproduction, distribution, or use of such materials without prior written permission is strictly prohibited.

3. User Obligations
Users agree to use the website and services lawfully and responsibly. You shall not misuse the website by transmitting harmful content or engaging in activities that could damage, disable, or impair the functioning of our services. You accept responsibility for maintaining the confidentiality of any account credentials issued.

4. Registration and Payment
Certain courses and workshops require registration and payment in advance. All fees are described on the website or in relevant course materials. Payments are non-refundable except where otherwise stated or required by Australian consumer law. Southern Cross Interview Institute reserves the right to modify fees at any time.

5. Course Attendance and Conduct
Participants are expected to attend scheduled sessions punctually and to engage respectfully with facilitators and other attendees. Disruptive behavior or conduct that undermines the learning environment may result in removal from the course without refund.

6. Limitation of Liability
To the maximum extent permitted by law, Southern Cross Interview Institute shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our services. We do not guarantee specific outcomes resulting from participation in our training programs.

7. Changes to Terms
Southern Cross Interview Institute may update these terms and conditions from time to time. Continued use of the website or services after changes constitute acceptance of the updated terms.

8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Melbourne, Victoria.

9. Contact Information
For any questions or correspondence regarding these terms and conditions, please write to:
Southern Cross Interview Institute
28 Kingston Avenue, Suite 5
Melbourne, Victoria 3004
Australia

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.